What if I forget my password?

FAQ

What if I forget my password?


Your online portal comes with an automatic retrieval system that's built directly into your login portal.

If you forget your password:


1.  Open your login portal page at https://prime.agdna.com/login

2.  Under the login area, get click Forgotten Password

3.  From here you can enter your email address into the window provided. Pressing Retrieve automatically emails you a link to reset your password